Mey Conciergerie Privacy Policy

Update date: 26 mai 2025

The purpose of this privacy policy is to inform users and customers of Mey Conciergerie on how their personal data is collected, used, stored and protected.

1. Identity of the data controller

The data controller is:

Mey Conciergerie
139 AVENUE Frederic Passy
83100 Toulon FRANCE
mey.concierge@gmail.com
SIRET number: 48205321200049

2. Data collected

We only collect the data necessary for our concierge services, including:

  • Identification information: first name, last name, postal address, telephone number, email

  • Property data: property address, description, photos

  • Billing data: bank details, payment information

  • Connection data (if applicable): IP address, logs, cookies (see cookies section)

3. Purposes of processing

The personal data collected is used for:

  • Management and organization of concierge services

  • Reservation management (Airbnb, Booking, etc.)

  • Communication with customers and partners

  • The preparation of quotes, contracts and invoices

  • Customer satisfaction monitoring

  • Compliance with legal and accounting obligations

4. Legal basis for processing

The treatments are based on:

  • Performance of a contract (Article 6.1.b of the GDPR)

  • The explicit consent of the data subject (Article 6.1.a)

  • Compliance with a legal obligation (article 6.1.c)

  • The legitimate interest of Mey Conciergerie (article 6.1.f)

5. Data retention period

Personal data is stored:

  • For the entire duration of the contractual relationship

  • Then archived for the applicable legal period (10 years for accounting documents)

  • Or deleted upon simple request, unless otherwise legally required

6. Data recipients

Your data may be transmitted to:

  • Our technical service providers (accountants, management software, messaging tools)

  • Partner online booking platforms (Airbnb, Booking, etc.)

  • The competent authorities in the event of a legal obligation

We do not sell or rent your data to third parties.

7. Data security

We implement appropriate technical and organizational measures to ensure the security, confidentiality and integrity of your personal data.

8. Rights of data subjects

In accordance with the GDPR, you have the following rights:

  • Right of access to your data

  • Right of rectification

  • Right to erasure (right to be forgotten)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

To exercise your rights, contact us at:
Email: mey.concierge@gmail.com
Object : Personal data – Mey Conciergerie

9. Cookies and trackers

Our website may use cookies to improve your browsing experience and measure traffic. You can accept or reject cookies via a consent banner during your first visit.

10. Modification of the privacy policy

This policy may be modified at any time to comply with legal or technical developments. We will notify you of any significant changes.